Senior Tourism Inspector

The Namibia Tourism Board (NTB) was established by the Act of Parliament, Act 21 of 2000. Its main objectives are to market Namibia as a preferred destination and to regulate the tourism industry.

NTB is an equal opportunity employer and invites competent and suitable qualified candidates to apply for the position of Senior Tourism Inspector. 

Senior Tourism Inspector

(Windhoek/Head Office)

Paterson Job Grade C Band

JOB SCOPE

To lead and coordinate tourism compliance inspections, investigations, and enforcement activities to ensure compliance with the Namibia Tourism Board Act and related legislation. The role oversees inspections and investigations, provides compliance guidance, coordinates enforcement actions, liaises with relevant authorities, and provides leadership to Tourism Inspectors while promoting regulatory compliance across the tourism industry.

Main responsibilities & performance areas

Regulatory Compliance and Stakeholder Engagement

Lead stakeholder engagement to promote compliance with the Namibia Tourism Board Act, tourism regulations, and industry standards. Establish and maintain relationships with tourism operators, regulatory and law enforcement authorities, and provide guidance on legislative requirements and statutory obligations. 

Inspection, Compliance Monitoring and Enforcement 

Lead and supervise tourism inspections to ensure compliance with the Namibia Tourism Board Act and related regulations. Oversee regulatory matters, implement inspection programmes, review compliance risks and reports, recommend enforcement actions where necessary, and provide operational guidance to Tourism Inspectors.

Investigations and Law Enforcement

Plan, coordinate, and conduct investigations into suspected contraventions of the Namibia Tourism Board Act, 2000 (Act No. 21 of 2000) and related legislation. Gather and preserve evidence, exercise statutory inspection powers, prepare investigation reports and case files, recommend enforcement actions, liaise with law enforcement and prosecutorial authorities, and provide support during criminal or administrative proceedings. Prepare and submit applications for search warrants where required in terms of the Criminal Procedure Act, 1977 and related legislation. Compile investigation reports and case files, recommend appropriate enforcement actions, and institute criminal complaints with the Namibian Police where offences are identified.

Regulatory Advisory and Complaints Management

Provide expert advice on the interpretation and application of tourism legislation, regulations, compliance obligations, and enforcement procedures. Advise tourism operators on corrective actions required to achieve and maintain compliance with statutory requirements and prescribed standards. Investigate complaints, assess the validity of reported contraventions, undertake fact-finding interventions, and provide recommendations to management regarding enforcement and remedial actions. Maintain productive working relationships with stakeholders while ensuring impartial and consistent application of legislative requirements.

Leadership, Capacity Building and Staff Development

Lead, mentor, and develop Tourism Inspectors to ensure effective delivery of compliance, inspection, and investigative functions. Facilitate training programmes on legislation, enforcement procedures, investigation techniques, evidence management, inspection methodologies, and regulatory compliance. Promote professional standards, accountability, and continuous improvement within the inspectorate function. Provide technical guidance and operational support to enhance organisational enforcement capacity and effectiveness.

Case Management, Administration and Reporting

Direct the allocation and deployment of inspectors to achieve optimum operational coverage and efficient utilisation of resources. Monitor inspection and investigation activities to ensure compliance with operational procedures, legal requirements, and organisational standards. Compile and review inspection reports, investigation reports, enforcement recommendations, witness statements, and other regulatory documentation. Maintain accurate records of inspections, investigations, enforcement actions, and court matters. Prepare management reports, compliance trend analyses, and correspondence arising from inspection and investigation activities to support informed decision-making and regulatory oversight.

Key Qualifications and Experience Required:

A bachelor’s degree (NQF Level 7) in Law (LLB); Criminal Justice; Policing or Law Enforcement.

Key Experience:

A minimum of five (5) years of relevant experience, of which at least three (3) years must have been at supervisory level. Experience in a regulatory, compliance, inspection, law enforcement, criminal justice, public sector enforcement, or tourism regulatory environment. Proven experience conducting investigations, inspections, audits, compliance assessments, evidence gathering, and preparation of investigation reports.

Demonstrated experience interpreting and applying legislation, regulations, policies, and regulatory frameworks. Experience in recommending and supporting enforcement actions arising from non-compliance findings. Exposure to working with law enforcement agencies, prosecutorial authorities, regulatory bodies, or court processes will be a distinct advantage. Strong stakeholder engagement and conflict resolution experience.

Technical Competencies:

Sound knowledge of the Namibia Tourism Board Act, 2000 (Act 21 of 2000) and related regulations. Knowledge of compliance monitoring, regulatory enforcement, inspection methodologies, and investigation techniques. Practical understanding of criminal procedure, including warrant applications, evidence collection, statement taking, and court-related processes. Ability to prepare legally defensible inspection reports, compliance findings, and enforcement recommendations. Ability to interpret legislation and provide compliance advice to tourism operators and stakeholders. Strong analytical, report-writing, communication, and decision-making skill

Special Requirements:

The incumbent must demonstrate a high degree of integrity, professionalism, objectivity, and sound judgement. The role requires the ability to undertake investigations, evaluate evidence, make enforcement recommendations, liaise with law enforcement authorities, and support regulatory proceedings where required. The successful candidate must be capable of exercising inspection powers responsibly while maintaining effective stakeholder relationships and promoting compliance within the tourism sector. May be required to work overtime or extended hours. Valid Code B driver’s licence. Willingness to travel extensively throughout Namibia to conduct inspections, investigations, and compliance monitoring activities.

Application procedure:

Electronic applications accompanied by a comprehensive curriculum vitae (CV), together with certified copies of identity documents and qualifications, must be submitted via the MCI direct platform.

https://jobs.mcidirecthire.com/AvailableVacancies?Text=namibia+tourism+board&Location=

No email applications will be accepted

Please note that only shortlisted candidates will be contacted. If no response is received within three (3) weeks of the closing date, applicants should consider their application as unsuccessful.

Enquiries:

Human Resources Department

Work: +264612906010

Email: hr@namibiatourism.com.na

Note: Only shortlisted candidates will be notified, and no documents will be returned.

CLOSING DATE: Thursday, 01 October 2026