June 6, 2025 
Windhoek 
Permanent The Namibia Tourism Board (NTB) was established by the Act of Parliament, Act 21 of 2000. Its main objectives are to market Namibia as a preferred destination and to regulate the tourism industry.
NTB is an equal opportunity employer and invites competent and suitable qualified candidates to apply for the position of Licensing Officers.
Licensing Officers x4
(Swakopmund/Ongwediva/Rundu/Windhoek/Lüderitz)
Paterson Job Grade B2 (TCTC NAD 162 465)
JOB SCOPE
To receive and record payments from customers and reconcile payments received per day. To receive, verify and capture application and registration forms. Filing all business applications forms.
Main responsibilities & performance areas
Receipting – Cash, Cheques, Debit And Credit Card Payments End Of Day Banking
And Reconciliations: Receives cash, debit and credit card payments and checking minimum amount due against amount presented for payment. Inspects cash bank notes using the money count/detector, to prevent the receipting of false notes. Queries payments with customers where issues arise and referring to appropriate section for assistance and guidance. Records payments made, using manual receipt book when the system is offline and updating electronic system once system is back online, attaching electronic receipts to the manual receipt book. Processes levy return forms, levy payments, new registrations and applications. Provides receipts to customers
End Of Day Banking And Reconciliations Prints day-end balancing reports, detailing receipting sequences, pay methods. Balances all monies on hand against theoretical totals on the report. Reconciles the actual payments (cash, EFTs and cheques) against the report and resolves inconsistencies. Allocates cash, cheque and EFT payments to the correct payment methods, and forwards a report of day’s receipts to superior for checking. Attaches cancelled receipts for incorrect entries to cashier summary and requests superior to authorise the cancellation.
Banking and Cash Handling: Completes the bank deposit slip with relevant account details. Prepares the seal bag in the presence of the superior, inserts cash and completed deposit slip, writes the Namibia Tourism Board’s details on the bag, and drops it in the safe. Completes and signs the collection register at collection of the seal bag. Writes the sequence numbers of security banking bags in the deposit books. Hands deposit book to superior for safekeeping.
Registrations: Screens application forms. Captures application forms into the system accurately. Answers enquiries on the applications of businesses. Prints certificates and discs.
Administration: Files levy returns, levy payments, new registrations, applications, receipts and open files daily. Sorts and maintaining an accurate filing system for all customer documents. Updates any information related to customers to reflect changes. Reroutes calls to appropriate supervisors. Answers inquiries from customers regarding levy returns, levy payments, new registrations, applications and receipts. Operates copy, scanning and mailing equipment. Calls the IT department for computer assistance when needed. Submits weekly and monthly reports
Key Qualifications and Experience Required:
Key Qualifications:
Grade 12 (NQF level 4)
Key Experience:
3 years’ experience in a similar or related role
Essential Requirements
Computer literacy
Application procedure:
Electronic applications accompanied by a comprehensive curriculum vitae (CV), together with certified copies of identity documents and qualifications, must be submitted via the MCI direct & NIEIS platform.
https://jobs.mcidirecthire.com/AvailableVacancies?Text=namibia+tourism+board&Location=
https://nieis.namibiaatwork.gov.na/
Please Note:
The employer reserves the right to place the successful candidate at any of its duty stations, as operationally required. By applying for this position, applicants acknowledge and accept this condition of placement.
No email applications will be accepted
Enquiries:
Human Resources Department
Work: +264612906026
Email: hr@namibiatourism.com.na
Note: Only shortlisted candidates will be notified, and no documents will be returned.
CLOSING DATE: Friday, 13th June 2025