Accounts Clerk: Revenue/Levies

The Namibia Tourism Board (NTB) was established by the Act of Parliament, Act 21 of 2000. Its main objectives are to market Namibia as a preferred destination and to regulate the tourism industry.

NTB is an equal opportunity employer and invites competent and suitable qualified candidates to apply for the position of Accounts Clerk: Revenue/Levies.

Accounts Clerk: Revenue/Levies

(Windhoek/Head Office)

Paterson Job Grade B Band

JOB SCOPE

The Accounts Clerk: Revenue/Levies supports the Financial Department by ensuring accurate billing, prompt payments, and healthy cash flow. The Accounts Clerk: Revenue/Levies supports the day-to-day processing of customer invoices, cash receipt entries, and reconciliations. This role plays a critical part in maintaining accurate receivable records, supporting cash flow forecasting, and ensuring timely collections under supervision.

Main responsibilities & performance areas

Invoicing & Billing: Prepare and issue levies and revenue invoices and credit notes in line with billing schedules. Record levy and revenue payments in the accounting system and allocate to relevant invoices. Ensure penalties and interest on overdue accounts are applied in accordance with regulations. Maintain organized records of invoices, debit notes, journals, and levy returns.

Collections: Contact customers via phone/email to chase overdue invoices, document disputes, escalate high‑risk accounts.

Reconciliations: Daily posting: Enter total cash takings, petty cash spends, float top-ups, and variances into the accounting system or cash ledger. Petty cash top-up: Replenish petty‑cash account to the impress level. Performs daily reconciliation between the debtors listing and the debtors’ control account. Performs monthly reviews of the debtors age analysis, reports on long outstanding debtors (actions taken/to be taken for the accounts that are overdue) and forwards the analysis to the Head of Department for review. Distributes the age analysis monthly with specified actions to the accountant. Obtains weekly bank statements and performs weekly bank reconciliation. Forwards the reconciliation to the Head of Department for review. Follows up returned cheques by the bank (R/D cheques). Captures unknown deposits or deposits without levy returns on suspense account. Follows up on unknown deposits with the bank and clients to update the income and debtors accounts. Clears suspense clearing accounts. Takes remedial action in case of errors to ensure that the same errors are not repeated in future

Bank reconciliation: Download/upload bank feed: Import bank transactions via CSV if available. Match ledger to statement: Reconcile cash book entries to bank credits and bank charges to ledger entries. Investigate reconciling items: Tag deposits-in-transit, outstanding cheques, bank fees, and suspicious entries. Adjust Cash Book or Notify Bank: Make journal entries or raise queries for clearing; prepare supporting reconciling schedules.

Aging & Analysis: Follow-up actions on overdue accounts through letters, calls, and emails. Follows up on items outstanding more than one month on the bank reconciliation. Analyse debtor aging reports, identify high-risk accounts, and escalate unresolved issues to the Manager of Finance. Processes credit notes and refunds, ensuring proper authorization and documentation. Investigate misallocated deposits or duplicate payments and initiate corrective actions. Prepare monthly debtor age analysis reports, highlighting high-risk accounts and recommending recovery actions. 

Compliance: Conduct accurate daily closing for trade receivables and bank reconciliations. Liaise with internal and external auditors, providing supporting documentation and explanations. Maintain proper filing and documentation of all receivables-related records for audit purposes. Ensure compliance with tax regulations (VAT, withholding tax, etc.) and financial reporting standards. Prepare monthly reconciliations between debtors’ listings and control accounts. Generate and present detailed age analysis reports with actionable recommendations. Conduct daily and weekly bank reconciliations and resolve outstanding items exceeding one month. Ensure timely month-end and year-end closing procedures for trade receivables and bank accounts. Liaise with auditors, providing supporting documentation and explanations for transactions.

Data & Account maintenance: Update customer master data (contact, payment terms, credit limits), process direct debit mandates, track VAT invoices carefully. Identify inefficiencies in the receivables process and recommend automation or workflow enhancements. Collaborate with IT to optimize accounting system functionalities (e.g., batch processing, automated reminders). Analyse debtor trends and propose strategies to reduce bad debts and improve cash flow. Support the Head of Finance in financial forecasting and budgeting related to receivables.

Daily cash up and banking: Daily cash up and banking. Generate daily cash position report: Summarize ending float, bank deposit, over/short, and reconciliation status for finance or operational review. Verify opening float: Count the starting cash drawer amount (float) each shift vs previous report or system printout. Record opening readings: Log opening till balances and assign authorized access only. Support safe drops / on‑floors pickups: Move large-denomination bills from tills to safe as needed for security and to reduce risk. Track cash-ins and receipts: Ensure all sales, refunds, and cheques received are accurately recorded in the POS/ERP system.                

Key Qualifications and Experience Required:

Degree in Accounting, Finance, or related field

Key Experience:

2 years’ experience in a junior accounting or receivables support role preferred.

Fresh graduates with strong academic accounting background may be considered.

Special Requirements:

• Proficiency in MS Excel (formulas, pivot tables).
• Experience with Accounting Systems (e.g., SAP, QuickBooks, Sage) is an advantage.
• Strong attention to detail and numerical accuracy.
• Good written and verbal communication skills.
• Organized, punctual, and able to work under supervision.
• Willingness to learn and adapt in a team environment

Application procedure:

Electronic applications accompanied by a comprehensive curriculum vitae (CV), together with certified copies of identity documents and qualifications, must be submitted via the MCI direct platform.

https://jobs.mcidirecthire.com/AvailableVacancies?Text=namibia+tourism+board&Location=

No email applications will be accepted

Please note that only shortlisted candidates will be contacted. If no response is received within three (3) weeks of the closing date, applicants should consider their application as unsuccessful. 

Enquiries:

Human Resources Department

Work: +264612906010

Email: hr@namibiatourism.com.na

Note: Only shortlisted candidates will be notified, and no documents will be returned.

CLOSING DATE: Wednesday, 4^th February 2026