Management Accountant

The Namibia Tourism Board (NTB) was established by the Act of Parliament, Act 21 of 2000. Its main objectives are to market Namibia as a preferred destination and to regulate the tourism industry. 

NTB is an equal opportunity employer and invites competent and suitable qualified candidates to apply for the position of Management Accountant.

Management Accountant

(Windhoek/Head Office)

Paterson Job Grade C Band

JOB SCOPE

To provide financial insight, planning, and performance analysis that supports the regulation, sustainability, and strategic development of NTB. The Management Accountant ensures effective budgeting, expenditure monitoring, and financial compliance aligned with regulatory goals and government standards.    The Management Accountant is responsible for leading the accounts’ receivable function, cash flow, accurate reporting and ensuring the accurate and timely collection of revenue, reconciliation of debtor accounts, and compliance with financial policies and statutory regulations. This role involves supervising a team, optimizing receivables processes, and providing strategic insights to enhance cash flow and financial reporting. Accountant oversees the full order to cash cycle from billing clients to collecting payments and reconciling the general ledger accounts. Responsible to monitor customer accounts, process receivables, resolve discrepancies, and support the finance team in maintaining a healthy cash flow and accurate financial records. Accounts Receivable is responsible for overseeing the efficient collection and processing of all revenue due to NTB, ensuring timely banking of cash receipts, accurate reconciliation of accounts receivable, and full compliance with accounting principles and statutory obligations. This role includes supervising the accounts receivable team, optimizing processes, and providing strategic insights to improve financial performance.

Main responsibilities & performance areas

Financial Planning & Budgeting: Develop, implement, and monitor annual budgets for the NTBNTB. Collaborate with operational teams to prepare forecasts and financial plans for tourism programs and initiatives. Ensure budget alignment with strategic goals related to sustainable tourism development and regulation.

Cost Analysis & Control: Monitor and analyse expenditures related to licensing, inspections, and compliance enforcement in the tourism sector. Identify cost-saving opportunities and provide recommendations for more efficient use of regulatory resources. Evaluate the financial viability of NTB tourism development and regulation projects.

Performance Reporting: Prepare monthly and quarterly management accounts, variance reports, and financial statements. Support key decision-making by providing financial data on regulatory operations (e.g., compliance campaigns, inspection outcomes, licensing fees). Assist in performance evaluation of tourism regulatory initiatives against KPIs and financial targets.

Debtors Control and Revenue Assurance: Oversee the daily processing, verification, and reconciliation of accounts receivable transactions. Ensure timely invoicing for all revenue streams (levies, fees, rental income, etc.) and follow up on overdue payments. Process customer payments (e.g. checks, bank transfers, credit cards) and post them in the general ledger. Review and approve journal entries, debit/credit notes, and adjustments before posting to the General Ledger (GL). Monitor cash receipts, bank deposits, and suspense accounts, resolving discrepancies promptly. Generate and send invoices, credit memos, and monthly statements. Implement penalties and interest charges on overdue accounts in line with NTB policies. Oversee the prompt collection of funds due to NTB and ensure accurate recording of all transactions. Supervise daily reconciliation of cash receipts, bank deposits, and levy transactions. Verify fee calculations, non-routine income invoicing (e.g., sub-lease rent, participation fees), and ensure compliance with policies. Review and approve batches posted to the General Ledger (GL) by subordinates. Implement and monitor controls to prevent errors and fraud in accounts receivable processes. Ensure penalties and interest on overdue accounts are applied in accordance with regulations. Maintain organized records of invoices, debit notes, journals, and levy returns. 

System & Process Improvement: Enhance financial systems, reporting tools, and processes for better regulatory financial management. Implement financial dashboards for monitoring NTB regulatory metrics. Ensures funds due to NTB are collected promptly. Ensures that all funds received by comparing bank deposits to daily transaction report. Prepares reconciliation of all cash received daily. Ensures invoices for non-routine income such as sub-lease rent, participation fees, etc are raised and also and verifies any outstanding debt before invoicing. Verifies daily levy transactions and all other fees and income. Verifies fee calculations for overall accuracy. Ensures that transactions captured by subordinates are correct by reviewing batches before posting and allocating to the GL accounts and accounting periods. Imports daily transactions/batches into the financial system. Ensures that all transactions processed through the accounting system are accurate and complete. Charges penalties and interest on all outstanding accounts in accordance with regulations. Clears income clearing accounts. Prepares journal entries or debit notes (refunds) for the Head of Department’s authorization. Reviews the individual debtors’ reconciliation performed by subordinates. Ensures that subordinates follow up on outstanding debtors by sending of statements and reminders. Maintains relevant files for levy returns, invoices to debtors, debit notes and journals, etc. as required by policy. Performs monthly reconciliation between the debtors listing and the debtors’ control account. Performs monthly reviews of the debtors age analysis, reports analysis, reports on long outstanding debtors (actions taken/to be taken for the accounts that are overdue) and forwards the analysis to the Head of Department for review. Distributes the age analysis monthly with specified actions to the subordinates. Obtains weekly bank statements and performs weekly bank reconciliation. Forwards the reconciliation to the Head of Department for review. Follows up on items outstanding more than one month on the bank reconciliation. Follows up returned cheques by the bank (R/D cheques). Captures unknown deposits or deposits without levy returns on suspense account. Follows up on unknown deposits with the bank and clients in order to update the income and debtors accounts. Clears suspense clearing accounts. Takes remedial action in case of errors to ensure that the same errors are not repeated in future

Overdue Accounts Management: Lead follow-up actions on overdue accounts through letters, calls, and emails. Analyze debtor aging reports, identify high-risk accounts, and escalate unresolved issues to the Head of Finance. Approve credit notes and refunds, ensuring proper authorization and documentation. Investigate misallocated deposits or duplicate payments and initiate corrective actions. Calculates the outstanding amount and interest charged and ensures that the invoices are raised for clients. Follows-up overdue invoices by letters, telephone, and e-mail, etc. Sends statements and reminders to clients with overdue accounts. Maintains accurate records of all overdue all overdue debts.        Analyses and investigates the accuracy of the accounts and misallocated deposits or cash. Reviews individual outstanding accounts. Prepares Credit notes for signature by authorised staff. Checks duplicate payments and prepares credit notes for approval by authorised person.

Financial Reporting & Compliance: Ensure compliance with public sector financial regulations, internal controls, and external audit requirements. Support audits by preparing required documentation and responding to audit queries. Maintain financial records for transparency and accountability in tourism regulation activities. Prepare monthly debtor age analysis reports, highlighting high-risk accounts and recommending recovery actions. Ensure accurate month-end and year-end closing for trade receivables and bank reconciliations. Liaise with internal and external auditors, providing supporting documentation and explanations. Enhance financial systems, reporting tools, and processes for better regulatory financial management. Implement financial dashboards for monitoring tourism regulatory metrics. Maintain proper filing and documentation of all receivables-related records for audit purposes. Ensure compliance with tax regulations (VAT, withholding tax, etc.) and financial reporting standards. Prepare monthly reconciliations between debtors’ listings and control accounts. Generate and present detailed age analysis reports with actionable recommendations. Oversee weekly bank reconciliations and resolve outstanding items exceeding one month. Ensure timely month-end and year-end closing procedures for trade receivables and bank accounts. Liaise with auditors, providing supporting documentation and explanations for transactions. Checks that documents are stored and filed safely by subordinates. Provides standard & ad hoc reports as required by colleagues and the Head of Department. Reports on the activities of the accounts receivable section monthly. Maintains accurate debtors accounts and related General Ledger accounts. Provides auditors with necessary information during auditing process, including supporting evidence and explanations to for transactions processed during the relevant accounting periods. Revaluates accounts as required. Completes trade receivables and bank accounts month end procedures timeously and as per the stipulated and agreed upon procedures. Provides Monthly Status Report outlining debtors’ movements and provides explanations as required 

Team Leadership and Process Improvement: Provide financial guidance to NTB, inspectors, and policy planners. Contribute to funding proposals and regulatory impact assessment Supervise, train, and mentor the accounts receivable team, ensuring high performance and adherence to deadlines. Conduct performance appraisals and identify training needs for team development. Develop and enforce standardized procedures to improve efficiency and reduce errors. Monitor workload distribution and ensure productivity targets are met. Supervise, mentor, and appraise the accounts receivable team. Develop and implement standardized procedures to enhance workflow efficiency. Identify training needs and provide coaching to subordinates. Monitor team productivity, address performance gaps, and ensure adherence to disciplinary policies. Compile and present monthly performance reports for the receivable’s unit.

Process Improvement & Strategic Initiatives: Process Improvement & Strategic Initiatives. Identify inefficiencies in the receivables process and recommend automation or workflow enhancements. Collaborate with IT to optimize accounting system functionalities (e.g., batch processing, automated reminders). Analyse debtor trends and propose strategies to reduce bad debts and improve cash flow. Support the Head of Finance in financial forecasting and budgeting related to receivables. Maintains records of operations to ensure targets and deadlines are met as agreed within the department and with the Head of Department. Sets up operational procedures to maintain a consistent workflow in and out of the department. Allocates and coordinates tasks and responsibilities to direct subordinates. Provides final recommendation for leave applications, and applications and ensures that there are no overlaps. Ensures that subordinates are productive and busy by conducting ad hoc assessments and providing relevant guidelines. Takes appropriate measures to ensure that the stipulations of disciplinary and grievance procedures are adhered toto. Conducts appraisals of the performance of subordinates according to the performance policy and provides feedback on the extent to which objectives and targets have been met. Identifies training and development needs and provides relevant internal training where relevant. Compiles monthly reports regarding the activities of the unit of receivables. Implement strategic workforce planning for the receivables function. Develop comprehensive performance management frameworks for team members. Lead capability development initiatives within the receivables function. Foster a high-performance culture emphasizing accountability and innovation. Implement effective knowledge management and succession planning

Key Qualifications and Experience Required:

Bachelor’s degree (NQF Level 7) in Accounting, Finance, or related field.

Professional Certification: ACCA, CIMA, or equivalent (an added advantage).

Key Experience: 

6+ years in management accounts, accounts receivable or credit control, with 3+ years in a supervisory role.

Special Requirements:

• Proficient with Excel (VLOOKUP, SUMIF, pivot tables) and AR-related ERP modules (SAP, Oracle, NetSuite).
• Strong understanding of revenue recognition principles, common receivable KPIs, and compliance frameworks (IFRS/GAAP/SOX).
• High attention to detail and accuracy in financial data processing.
• Excellent verbal and written communication to liaise with customers, inter‑departmental teams, and auditors.
• Organized and deadline-oriented with ability to handle multiple concurrent tasks.

Application procedure:

Electronic applications accompanied by a comprehensive curriculum vitae (CV), together with certified copies of identity documents and qualifications, must be submitted via the MCI direct & NIEIS platform.

https://jobs.mcidirecthire.com/AvailableVacancies?Text=namibia+tourism+board&Location=

No email applications will be accepted 

Please note that only shortlisted candidates will be contacted. If no response is received within three (3) weeks of the closing date, applicants should consider their application as unsuccessful. 

Enquiries:

Human Resources Department

Work: +264612906010

Email: hr@namibiatourism.com.na 

Note: Only shortlisted candidates will be notified, and no documents will be returned.

CLOSING DATE: Wednesday, 4^th February 2026